FAQ

What sizes areavailable?

20"x24", 24"x36", 36"x48" and any workable sizes as you want.

Can you do family portrait?

Of course. A family portrait keeps the cheerful moment permanently. Don't be hesitated. Just email us the photos.

 

Can I modify the custom painting and change some of the details?

Our artists can change the paintings as your request, such as people can be eliminated or added. Clothing, hair and eye color and backgrounds can be changed. We can even combine two photos to make one painting. Please put your modification requests on the order.

 

Are you selling the originals or reproduced arts?

We sell only reproductions. Some paintings we are selling are reproductions of masterpieces and some are reproductions of the works by our experienced artists.

Can you make paintings in Acrylic?

Yes, we can.

 

I noticed all paintings have someone's name on it. Can we not have that?

Normally we signed, but we can deal it as your request.

What about the custom painting cost?

The prices for our custom paintings depend on the sizes of the paintings and the complexity of the pictures. So please mail us the pictures then we will quote for you.

Can I give you a list of specific names to make the signature?

The paintings from our stock are well signed with our names. However we also can make the signature as your requests.

How long should it take for a painting to dry well enough?

It takes around one to two weeks, depending on the thickness of the oil.

How about the package?

The paintings are packed in hard tubes or hard boxes so that they will be well protected.

How long take you to producing the pictures?

Normally an order is expected to be completed in about 3-5 weeks after your payment. It will take another 4-7 days by air express to your front door. If you choose from our stock, the order will be shipped in 2-3 working days. 

 

What forms of payment do you take?

Payment can be made via the below four means.
1) PayPal
2) Western Union
3) Wire transfer

If I send payment to you, do you send me confirmation that you have received it?

You will be informed once your payment was well received.

Can you email images of my finished order?

For samples or portraits, we would like to offer this service.

Can I track my shipment?

Sure, the tracking number will be sent to you as soon as your order is shipped.